Free shipping on US orders over $75. Free returns within 60 days. Lifetime guarantee on all cookware.
Our policies
Shipping
Orders ship within two working days from Denver. US standard shipping is $8, or free over $75; express is $18. International shipping is calculated at checkout.
Returns
Return anything unused within 60 days for a full refund — we send a prepaid label. Pantry goods can be returned unopened.
Guarantee
Our cookware is guaranteed for life against defects in normal use. Copper pans include free re-tinning for as long as you own them.
Privacy
We use your details only to fulfil your order and, if you ask, to send our monthly letter. We never sell or share them.
Policy questions
What if my order arrives damaged?
Send us a photo within 14 days and we will send a replacement straight away — no need to return the damaged item.
Can I change my order?
Yes, until it ships. Reply to your order confirmation email and we will update it.